LOGIN
WHY WCS?
– VIEW YOUR BILL
– MISSION
– IVR/PAYPHONE USERS
– HISTORY
– AGENTS
– MANAGEMENT
– CONFERENCING
– AWARDS
– AFFILIATES – CAREERS OUR PRODUCTS WCS VOICE LOCAL AND LONG DISTANCE WCS IP INTERNET SERVICES – LOCAL EXCHANGE – DIRECT INTERNET ACCESS (DIA) – 900 PAY-PER-CALL – PUBLIC IP VPN – CONFERENCING – PRIVATE IP VPN (MPLS) – LONG DISTANCE SERVICES – INTERNET DIAL UP & REMOTE ACCESS • Calling Cards – MANAGED NETWORK SERVICES (MNS) • Toll-Free – VoIP • Interntiona Toll Free – COLOCATION • Teleblock – FIXED WIRELESS WCS DATA ADVANCED DATA NETWORKS WCS BUREAU SERVICE BUREAU & CONSULTING – FRAME RELAY – INTERACTIVE VOICE RESPONSE (IVR) – INTERNATIONAL PRIVATE LINE (IPL) – AUTOMATED & LIVE OPERATOR – DISASTER RECOVERY – 900 PAY-PER-CALL – 24/7 NETWORK MONITORING – DEALER LOCATOR & ENHANCED 800 – DIRECTORY ASSISTANCE l – BRANDED PAYPHONE & HOSPITALITY L/D WCS TEM TELECOM EXPENSE MANAGEMENT – ENTERPRISE VIEW/TEM – KEY TEM FEATURES • Email Alert • Request Manager • Payment Recorder • Contract Manager • Billing Discrepancy Tracker • Discovery Manager • Contavt Manager – SAMPLE TEM ROLES • Human Resources Role • Accounts Payable Role • Department Manager Role • Telecom IT Manager Role • Enterprise Officer Role – TEM SERVICE LEVELS • Self-Managed • Partially Managed • Fully Managed – TEM DEMO LEGAL CUSTOMER SUPPORT – PRIVACY POLICY – CUSTOMER SERVICE – SERVICE GUIDE – TELECOM FEES & TAXES – ACCEPTABLE USE POLICY • PICC – COPYRIGHT • USF – CONFERENCING TERMS OF USE • EUCL – TARIFFS • UCRM – REGULATORY – COMMUNITY INVOLVEMENT – NEWSLETTER – LIBRARY • WCS Online Business Practices CONTACT US BUSINESS USERS – DIRECTIONS TO WCS OFFICES – BUYING_WHOLESALE – THE WCS SOLUTION – ABACUS BILLING SYSTEM • Convergent Billing • Costguard.Net • OnlineBill • Tax Management • Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
– AFFILIATES
– CAREERS
OUR PRODUCTS
– LOCAL EXCHANGE
– DIRECT INTERNET ACCESS (DIA)
– 900 PAY-PER-CALL
– PUBLIC IP VPN
– PRIVATE IP VPN (MPLS)
– LONG DISTANCE SERVICES
– INTERNET DIAL UP & REMOTE ACCESS
• Calling Cards
– MANAGED NETWORK SERVICES (MNS)
• Toll-Free
– VoIP
• Interntiona Toll Free
– COLOCATION
• Teleblock
– FRAME RELAY
– INTERACTIVE VOICE RESPONSE (IVR)
– INTERNATIONAL PRIVATE LINE (IPL)
– AUTOMATED & LIVE OPERATOR
– DISASTER RECOVERY
– 24/7 NETWORK MONITORING
– DEALER LOCATOR & ENHANCED 800
– DIRECTORY ASSISTANCE
l
– BRANDED PAYPHONE & HOSPITALITY L/D
– ENTERPRISE VIEW/TEM – KEY TEM FEATURES • Email Alert • Request Manager • Payment Recorder • Contract Manager • Billing Discrepancy Tracker • Discovery Manager • Contavt Manager – SAMPLE TEM ROLES • Human Resources Role • Accounts Payable Role • Department Manager Role • Telecom IT Manager Role • Enterprise Officer Role – TEM SERVICE LEVELS • Self-Managed • Partially Managed • Fully Managed – TEM DEMO LEGAL CUSTOMER SUPPORT – PRIVACY POLICY – CUSTOMER SERVICE – SERVICE GUIDE – TELECOM FEES & TAXES – ACCEPTABLE USE POLICY • PICC – COPYRIGHT • USF – CONFERENCING TERMS OF USE • EUCL – TARIFFS • UCRM – REGULATORY – COMMUNITY INVOLVEMENT – NEWSLETTER – LIBRARY • WCS Online Business Practices CONTACT US BUSINESS USERS – DIRECTIONS TO WCS OFFICES – BUYING_WHOLESALE – THE WCS SOLUTION – ABACUS BILLING SYSTEM • Convergent Billing • Costguard.Net • OnlineBill • Tax Management • Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
– KEY TEM FEATURES
• Email Alert
• Request Manager
• Payment Recorder
• Contract Manager
• Billing Discrepancy Tracker
• Discovery Manager
• Contavt Manager
– SAMPLE TEM ROLES
• Human Resources Role
• Accounts Payable Role
• Department Manager Role
• Telecom IT Manager Role
• Enterprise Officer Role
– TEM SERVICE LEVELS
• Self-Managed
• Partially Managed
• Fully Managed
– TEM DEMO
LEGAL
CUSTOMER SUPPORT
– PRIVACY POLICY
– CUSTOMER SERVICE
– SERVICE GUIDE
– TELECOM FEES & TAXES
– ACCEPTABLE USE POLICY
• PICC
– COPYRIGHT
• USF
– CONFERENCING TERMS OF USE
• EUCL
– TARIFFS
• UCRM
– REGULATORY – COMMUNITY INVOLVEMENT – NEWSLETTER – LIBRARY • WCS Online Business Practices CONTACT US BUSINESS USERS – DIRECTIONS TO WCS OFFICES – BUYING_WHOLESALE – THE WCS SOLUTION – ABACUS BILLING SYSTEM • Convergent Billing • Costguard.Net • OnlineBill • Tax Management • Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
– REGULATORY
– COMMUNITY INVOLVEMENT – NEWSLETTER – LIBRARY • WCS Online Business Practices CONTACT US BUSINESS USERS – DIRECTIONS TO WCS OFFICES – BUYING_WHOLESALE – THE WCS SOLUTION – ABACUS BILLING SYSTEM • Convergent Billing • Costguard.Net • OnlineBill • Tax Management • Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
– COMMUNITY INVOLVEMENT
– NEWSLETTER – LIBRARY • WCS Online Business Practices CONTACT US BUSINESS USERS – DIRECTIONS TO WCS OFFICES – BUYING_WHOLESALE – THE WCS SOLUTION – ABACUS BILLING SYSTEM • Convergent Billing • Costguard.Net • OnlineBill • Tax Management • Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
– NEWSLETTER
– LIBRARY • WCS Online Business Practices CONTACT US BUSINESS USERS – DIRECTIONS TO WCS OFFICES – BUYING_WHOLESALE – THE WCS SOLUTION – ABACUS BILLING SYSTEM • Convergent Billing • Costguard.Net • OnlineBill • Tax Management • Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
– LIBRARY
• WCS Online Business Practices CONTACT US BUSINESS USERS – DIRECTIONS TO WCS OFFICES – BUYING_WHOLESALE – THE WCS SOLUTION – ABACUS BILLING SYSTEM • Convergent Billing • Costguard.Net • OnlineBill • Tax Management • Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
• WCS Online Business Practices
CONTACT US BUSINESS USERS – DIRECTIONS TO WCS OFFICES – BUYING_WHOLESALE – THE WCS SOLUTION – ABACUS BILLING SYSTEM • Convergent Billing • Costguard.Net • OnlineBill • Tax Management • Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
CONTACT US
BUSINESS USERS
– DIRECTIONS TO WCS OFFICES
– BUYING_WHOLESALE
– THE WCS SOLUTION – ABACUS BILLING SYSTEM • Convergent Billing • Costguard.Net • OnlineBill • Tax Management • Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
– THE WCS SOLUTION
– ABACUS BILLING SYSTEM • Convergent Billing • Costguard.Net • OnlineBill • Tax Management • Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
– ABACUS BILLING SYSTEM
• Convergent Billing • Costguard.Net • OnlineBill • Tax Management • Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
• Convergent Billing
• Costguard.Net • OnlineBill • Tax Management • Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
• Costguard.Net
• OnlineBill • Tax Management • Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
• OnlineBill
• Tax Management • Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
• Tax Management
• Managing The Reseller Channel – CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
• Managing The Reseller Channel
– CARRIERS AND SUPPLIERS HOME PAGE CHANNEL PARTNERS – WANT TO TALK – CHANNEL PARTNERING – CORPORATE BROCHURE – VALUE ADDED RESELLER (VAR) – WCS WORLDWIDE – VIRTUAL TELCO – NEWS & ANNOUNCEMENTS – CHANNEL PERKS – PARTNERNET – TELEQUOTE – VIP INITIATIVE
– CARRIERS AND SUPPLIERS
HOME PAGE
CHANNEL PARTNERS
– WANT TO TALK
– CHANNEL PARTNERING
– CORPORATE BROCHURE
– VALUE ADDED RESELLER (VAR)
– WCS WORLDWIDE
– VIRTUAL TELCO
– NEWS & ANNOUNCEMENTS
– CHANNEL PERKS
– PARTNERNET
– TELEQUOTE
– VIP INITIATIVE